How Our Whatsapp and Instagram Shops can help you Grow your Business

Did you know that Instagram has over 200 million business accounts and over 50 million businesses use WhatsApp Business worldwide?

With the business world becoming increasingly competitive, customers have more options. There could be about 20 competitors in your locality alone, you need to stand out to build a successful customer base.

One reason businesses fail is their slow response time to customer inquiries on social media. According to a business report by Sprout Social Index, 80% of consumers expect brands to respond within minutes of reaching out on social media, while 69% expect a response within 24 hours.

However, as an entrepreneur, you can’t spend all your time on social media responding to customer inquiries that may not lead to sales. This is where our WhatsApp and Instagram Shops come in.

Our shops work as your 24/7 assistant that responds to customer inquiries, displays your products or services, guides your customers through the purchase process, accepts payments (including Mobile Money), and prompts you on the purchase.

We use artificial intelligence (AI) to develop our WhatsApp Shops, so you can focus on other business activities while our shops handle social media responses and purchases.

Our WhatsApp and Instagram shops come with a dashboard that provides you with purchase details, customer inquiries, orders and customer profiles.